Contact information

Our dedicated customer service team can help you to find the test that you need, place your order, and answer any questions along the way.

If your question requires a medical professional, we will liaise with our medical team to get you the answer.

You can talk to us over the phone and via email, chat or social media. We will be here for you Monday - Friday: 9am - 5pm.

Our telephone number is 0808 502 0570

Alternatively you can use our contact form here.