The team will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
All paper notes from each session are kept in your individual file, kept in a locked filing cabinet.
We will store all the personal information you provide on our secure (password and firewall protected) servers. All electronic transactions containing personal details that you make to or receive from us will be kept private.
It must however, be noted that data transmission over the internet is potentially insecure and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential and not sharing these.
We will never personally ask you for your password.
Subject to certain exceptions, you have the following rights with respect to your personal data:
Should you wish to access your data or have it destroyed before 7 years have elapsed, you may submit your request in writing to Dr. Savage/Trudy Hannington along with evidence of your identity.
We will respond to your request within a month, unless the request is particularly complex or a whole series of requests have been made, when it may take longer to provide all of the information.
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Dr. Douglas Savage contact firstname.lastname@example.org
Tel: Secretary 01302 346988
Trudy Hannington contact email@example.com
Tel: 077931 9898968
Post: The Leger Clinic, St. Vincents Practice, 77 Thorne Road, Doncaster DN1 2ET
We keep this policy under regular review. This policy was last updated in August 2018
Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which are performed on personal data or sets on personal data
Data subject – a natural person whose personal data is being processed
Child – a natural person under 16 years of age
Act – The Data Protection Act 2018, given Royal Assent on 23rd May 2018
Dr. Savage, Trudy Hannington and colleagues are committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about people and how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this policy from time to time, so please check this page occasionally to ensure that you are happy with any changes.
We obtain information about you when we receive a referral from your GP and you attend as a Patient or if you contact us and attend as a private patient. We also gather data from you regarding your feedback on your satisfaction of our service.
We may collect both personal and sensitive information. The personal information we collect includes:
We may use your personal information to:
Send you an appointment either by post, text phone or email
When we are contacting you for other reasons we will obtain your explicit consent and always where we contact you by email. We will regularly review and update these consents. You may contact us at any time to be added to, or removed from, our database for these purposes.
Your personal data will be treated as strictly confidential.
Unless explicitly asked to we do not store card payment information on our systems. All transactions are fulfilled by our payment service providers.
For purposes of quality control and training, calls and emails may be monitored
Most records are normally kept for 7 years, after which they will be archived or destroyed, however, in some circumstances it may be necessary to retain records for longer than this.
In addition, we may disclose your personal information: