The Leger Clinic Limited
GDPR Statement
The team will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
All paper notes from each session are kept in your individual file, kept in a locked filing cabinet.
We will store all the personal information you provide on our secure (password and firewall protected) servers. All electronic transactions containing personal details that you make to or receive from us will be kept private.
It must however, be noted that data transmission over the internet is potentially insecure and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential and not sharing these.
We will never personally ask you for your password.
YOUR RIGHTS AND YOUR PERSONAL DATA
Subject to certain exceptions, you have the following rights with respect to your personal data:
- The right to receive a copy of the personal information we hold on you
- The right to correct and update the information we hold on you
- The right to have your information erased, although basic details will be retained in order to evidence compliance with this request
- The right to data portability
- The right to withdraw your consent at any time
- The right to make a complaint
SUBJECT ACCESS REQUESTS
Should you wish to access your data or have it destroyed before 7 years have elapsed, you may submit your request in writing to Dr. Savage/Trudy Hannington along with evidence of your identity.
We will respond to your request within a month, unless the request is particularly complex or a whole series of requests have been made, when it may take longer to provide all of the information.
USE OF COOKIES
Like many other websites, our website uses cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise when you visit. They collect statistical data about your browsing actions and patterns and do not identify as an individual. This helps us to improve our website and deliver a better more personalised to members and the public. It is possible to switch off cookies by setting your browser preferences. You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform. Such as:
For more information about cookies visit allaboutcookies.org
Contacts for data protection:
Dr. Douglas Savage contact douglas.savage@hotmail.co.uk
Tel: Secretary 01302 346988
Trudy Hannington contact legertherapy@gmail.com
Tel: 077931 9898968
Post: The Leger Clinic, St. Vincents Practice, 77 Thorne Road, Doncaster DN1 2ET
Review of this policy
We keep this policy under regular review. This policy was last updated in August 2018
Definitions:
Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which are performed on personal data or sets on personal data
Data subject – a natural person whose personal data is being processed
Child – a natural person under 16 years of age
Act – The Data Protection Act 2018, given Royal Assent on 23rd May 2018
INTRODUCTION
Dr. Savage, Trudy Hannington and colleagues are committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about people and how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this policy from time to time, so please check this page occasionally to ensure that you are happy with any changes.
HOW WE COLLECT INFORMATION ABOUT YOU
We obtain information about you when we receive a referral from your GP and you attend as a Patient or if you contact us and attend as a private patient. We also gather data from you regarding your feedback on your satisfaction of our service.
WHAT TYPE OF INFORMATION DO WE COLLECT?
We may collect both personal and sensitive information. The personal information we collect includes:
- Name
- Address
- Email address
- Landline number
- Mobile number
- Date of birth
- Gender, ethnicity and marital status
- Religious or other cultural beliefs
- Physical or mental health or condition
- Sexuality
- Offences including alleged offences
- medications
HOW WE USE YOUR DATA
We use the information we hold on you for operational purposes. Personal information submitted to us will be used for the purposes specified in this privacy policy.
We may use your personal information to:
Send you an appointment either by post, text phone or email
When we are contacting you for other reasons we will obtain your explicit consent and always where we contact you by email. We will regularly review and update these consents. You may contact us at any time to be added to, or removed from, our database for these purposes.
Your personal data will be treated as strictly confidential.
Unless explicitly asked to we do not store card payment information on our systems. All transactions are fulfilled by our payment service providers.
For purposes of quality control and training, calls and emails may be monitored
HOW LONG DO WE KEEP YOUR DATA
Most records are normally kept for 7 years, after which they will be archived or destroyed, however, in some circumstances it may be necessary to retain records for longer than this.
DISCLOSURE
There are occasions when we may need to make disclosure to a third party. We may disclose information about you to your GP if we requesting that they do any blood tests or if we want them to prescribe any appropriate medication for you. Our employees at the Clinic cover the administration, this will only be done, in so far as is reasonably necessary for the purposes set out in this privacy policy.
In addition, we may disclose your personal information:
- to the extent that we are required to do so by law
- in connection with any complaint, legal proceedings or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention, national security or reducing credit risk